Mandates for business analysis and programme coordination services and maintenance tools (CMMS)
Official title in French: Mandataires pour prestations de business analyse et de coordination de programme et des outils maintenance (GMAO)
Genève Aéroport seeks three specialist profiles to improve maintenance continuity and tools, and develop technical services including an external portal for airport users.
- Deliverables
- Support CARL Source, CARL Touch, CARL Flash, ServiceNow and Power BI / WEBI / BIRT; develop a technical-services catalogue and external portal.
- Contract
- Non-exclusive framework contract; subsequent orders, with no guaranteed volume; CHF offer covers all three profiles over 5 years.
- Eligibility
- IT services company registered for at least 4 years; submit CVs and one reference per proposed profile.
- Award
- Price weighs 36%; market analysis 51%, including profile fit and references for each role.
- Watch out
- Offer commits to quoted prices and full scope; undisclosed conflicts of interest exclude bidders.
Documents for your bid
- 02.3.DAO-SIMAP.zipTender documents · 6.8 MB
Key dates
- 04.09.2026Published on simap.ch
- 21.09.2026Questions round
- 26.10.2026, 11:00Submission deadlineDeadline in 5 days
- 26.10.2026Bid opening
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Notice text
View on simap.ch
Unofficial reproduction. The French text below is taken unchanged from SIMAP notice no. 43540. Only the official notice is binding.
Dans le cadre de sa politique et activités de maintenance pilotée par le Pôle Support Maintenance, la Direction des Infrastructures souhaite renforcer la continuité de service, l’évolution et l’amélioration continue des méthodes de maintenance ainsi que des outils supports aux activités de maintenance, de pilotage et de support opérationnel. Pour ce faire, GA recherche un mandataire pouvant proposer les trois profils suivants : Business Analyst en coordination programme GMAO ; Business Analyst en développement de prestations techniques ; Consultant Data Reporting en expertise PowerBI. Le périmètre couvre notamment le support aux outils GMAO CARL Source, CARL Touch et CARL Flash, le Portail « Travaux et Dépannages - DI » sous ServiceNow, les outils de Reporting Power BI / WEBI / BIRT, les méthodes maintenance ainsi que les processus associés à la centrale d’appel 7575 et aux prestations techniques de la Direction Infrastructures. Le projet inclut également le développement du catalogue de prestations techniques ainsi que la mise en œuvre d’un portail ouvert vers l’externe, destiné aux grands demandeurs, concessions et compagnies aériennes opérant sur la plateforme aéroportuaire.