Terms of Service

The service

Sealio is a proposal intelligence platform that helps companies analyze RFPs, extract requirements, retrieve knowledge, draft proposal content with AI, coordinate reviews, and manage proposal workflows.

The product may be available as a private beta, pilot, or paid service. Features may change, improve, or be removed over time.

Access to some features may depend on the customer plan, product version, or commercial agreement.

Accounts

Users are responsible for keeping their account credentials secure.

Users are responsible for all activity under their account.

You must notify us if you suspect unauthorized access, account misuse, or a security issue.

We may suspend or restrict access if we believe an account creates a security risk or is being misused.

Customer content

Customers keep ownership of the documents, proposal content, knowledge base materials, comments, files, and other data they upload to Sealio.

By using Sealio, customers allow us to process their content only as needed to provide, secure, support, maintain, and improve the service.

Customer content may include RFPs, questionnaires, previous proposals, company templates, answers, supporting documents, review notes, and workflow data.

Customers are responsible for making sure they have the right to upload and use their content in Sealio.

AI outputs

Sealio uses AI-assisted features. These features may generate summaries, answers, draft text, requirement lists, risk flags, recommendations, and other outputs.

AI outputs may be inaccurate, incomplete, outdated, or unsuitable for a specific proposal.

Users are responsible for reviewing, editing, validating, and approving all outputs before relying on them or submitting them externally.

Sealio does not provide legal, procurement, compliance, financial, or professional advice.

Acceptable use

Users must not use Sealio unlawfully, upload malicious content, infringe third-party rights, attempt unauthorized access, overload the platform, reverse engineer the service, or misuse the product.

Users must not upload content they are not allowed to use.

Users must not use Sealio to create fraudulent, misleading, unlawful, or harmful submissions.

Intellectual property

Sealio owns the platform, software, design, workflows, technology, user interface, and product materials.

Customers own their own content.

Users may not copy, resell, sublicense, modify, or exploit Sealio without permission.

Feedback or suggestions shared with us may be used to improve the product.

Third-party services

Sealio may rely on third-party providers for hosting, AI processing, analytics, forms, CRM, support, email, security, and other operational needs.

Some product features may also connect to third-party tools used by customers.

We are not responsible for third-party services outside our control.

Availability

We aim to provide a reliable service, but we do not guarantee that Sealio will always be available, uninterrupted, error-free, or compatible with every customer environment.

We may update, pause, limit, or change the service when needed for maintenance, security, improvement, or business reasons.

Liability

To the maximum extent permitted by law, Sealio is not liable for indirect damages, lost profits, lost revenue, lost business opportunities, lost data, reputational harm, or failed proposal submissions.

Users are responsible for reviewing all proposal content before using it externally.

Termination

Users may stop using Sealio at any time.

We may suspend or terminate access if the service is misused, if security is at risk, or if these Terms are breached.

After termination, access to the product may be removed, and customer content may be deleted according to our retention practices.

Governing law

These Terms are governed by Swiss law, unless another written agreement says otherwise.

Changes

We may update these Terms from time to time. The latest version will be available on our website.