Accepting bidsDeadline in 15 daysTechnical computer support services

IT services, support for Microsoft Azure environment, 3 years, without option for extension

Official title in German: IT-Dienstleistungen, Support Microsoft Azure Umgebung, 3 Jahre, ohne Option auf Verlängerung

Key points at a glanceAI summary

Direktion für Finanzen, Personal und Informatik seeks Azure support as its hybrid cloud environment is being consolidated and developed, including a separate school tenant needing standards-based setup and migration.

Deliverables
One to two specialists provide Azure, Entra ID, Defender and hybrid support; Terraform/OpenTofu, Terragrunt, Azure DevOps, training and on-call.
Contract
Hourly services, monthly invoicing and a monthly office-hours on-call fee; 1,350 remote-support hours are estimated, with no minimum purchase.
Eligibility
Requires 3 recent Azure/Terraform references, including one worth CHF 120'000; specified team certifications, training/on-call references and ISO 14001.
Award
Price weighs 40%; Terraform-managed environment size 15%, automation 20%, migration skills 15%, and additional team certifications 10%.
Watch out
The buyer guarantees no service hours or revenue, except the office-hours on-call fee; submitted offers remain binding for 6 months.

Documents for your bid

  • Ausschreibungsunterlagen.zipTender documents · 1.0 MB
  • Preiskalkulation Support und Weiterentwicklung Microsoft Azure Umgebung V1.1.xlsxTender documents · 16 KB

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Key dates

  1. 23.09.2026Published on simap.ch
  2. 30.09.2026Questions round
  3. 05.11.2026, 16:00Submission deadlineDeadline in 15 days

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Notice text

View on simap.ch

Unofficial reproduction. The German text below is taken unchanged from SIMAP notice no. 44301. Only the official notice is binding.

Die Informatik Stadt Bern sucht einen Supportpartner der die geforderte Fachexpertise als Dienstleistung auf Stundenbasis durch ein bis zwei Personen im gewünschten Umfang bieten kann. Primäre Sprache für die Dienstleistungserbringung ist Deutsch. Der Supportpartner muss zusätzlich einen Bereitschaftsdienst für Supportanfragen anbieten. Der Supportpartner soll einen Account Manager benennen, der die Stadt Bern regelmässig betreut. Die erbrachten Leistungen sind transparent zu rapportieren und monatlich in Rechnung zu stellen.

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